Indoor Adventure Play & Party Centre, Chester

Open 7 Days A Week

Telephone: 01244 377229

By placing an order for a party at Zippy’s Playworld, you agree to the following Birthday Party Terms and Conditions:

A deposit of £80 is required at time of booking.
Deposits are non-refundable; however, we will happily change the date or time of your party if needed (subject to availability and with at least 14 days’ notice).

Confirming numbers.
Final confirmed numbers must be given within 3 days of the party starting.
A list of children’s names should be sent over via email:
If you are aware of any allergies or dietary requirements, please make a note next to the child’s name.

1 free adult to 1 child that comes through. Additional adults will be charged at £1 to the final bill. On average there is enough seating for 15-20 adults.

Once final numbers have been confirmed 2 days prior to the party, the food will be ordered in and prepared on the day of the party. There will be a £4 charge for each child who does not turn up on the day of the party once final numbers have been confirmed with us.

Minimum numbers.
Party payments are a minimum of 12 children. Party child is included in numbers. Max 2 birthday children to any party for combined birthdays, unless from the same family, i.e triplets.

It is your responsibility to inform Zippy’s Playworld of any food allergies or other important facts concerning all the children and adult guests attending your party. A food allergies and intolerance datasheet for our party food can be emailed to you upon request.

Please be advised, although we try to accommodate for all allergies and dietary requirements, trace amounts may be present. If any guests have severe allergies, we advise they bring their own food.

Food and drinks may not be brought into Zippy’s Playworld by customers. The only exception is a birthday cake. We can provide a full buffet and drinks for adults (in advance).

Arrival time.
On the day of your party, please do not arrive more than 10 minutes before. If you arrive any earlier, you will be asked to wait outside until we are ready.
The centre will close at the end of your party so that we can clean the centre. Please leave promptly by getting shoes and coats on 10 minutes prior to the party finishing.

Additional guests.
Any additional sibling accompanying party guests will be charged our standard entry fees if they haven’t already made a booking online.

Zippy’s Playworld cannot take responsibility for additional entrance, i.e. siblings entering the centre under your party name. If we are told that the child is invited, and no list has been offered, the entrance/party per head fee will be added to your party invoice. This is why we ask for children’s names.

Children must be supervised be parent/guardian whilst visiting Zippy’s Playworld. We require a minimum ratio of 1 adult to 5 children.

Only children 10 and younger (if below 4 foot 9 inches) may play on the play frame.

Entertainers / face painters.
If you wish to bring an entertainer of your own, it must be pre-agreed with us and the entertainer must supply proof of valid Public Liability Insurance and a Criminal Record Bureau check one week prior to the party.
If you wish to bring your own face painter, please ensure they have valid Public Liability Insurance and have shown you their Risk Assessment. Zippy’s Playworld cannot be held responsible for any injuries, allergic reactions or other caused by an independent entertainer or face painter or products they may use.

Soft Play Opening times

We recommend booking online as there is an additional £1  per person charge for over-the-phone and on-the-door prices.  You also guarantee your space so no disappointed children  :-)

WEEKDAYS (Term time)
9.30am – 5.30pm ADULTS FREE  
TODDLER MORNINGS 9.30am-11.30am with toast and juice and £1 refills till 11am

Session start times start vary, please see the booking site. Sessions run for 2 hours

9.30am-11.30am / 12pm-2pm / 2.30pm-4.30pm / 3pm-5pm (booking strongly advised at weekends to avoid disappointment)

BANK HOLIDAYS – BOOKING ESSENTIAL. Please check as opening times can vary.

PARKING: We have parking at the front and many more spaces at the rear of the unit via Newry Park